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How to Become Unstoppable

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In a world where the technology landscape is constantly changing, how do you stay ahead of the curve? You’ve got to change with it.

From a business perspective, this means continuing to learn and adapt, taking in new information and figuring out better ways to solve business problems.

At FIT, maintaining cutting-edge expertise is one of our seven core values—the guiding principles that shape our actions as a company. We’ll be delving into each of these values over the next several weeks:

  • Cutting-Edge Expertise
  • Humble & Adaptable
  • Elite Raving Fan Culture
  • Constructive Communication
  • Team Unity
  • Hard Work
  • Teach & Delegate

As an MSP, we serve as the IT support system for our clients. To do so while providing elite service requires a high level of technical excellence and knowledge. Our clients have widely varying IT environments, with different needs and toolsets, so we need to be broad and progressive in building our knowledge base. The more we learn, the more we can accomplish for our clients.

So how can maintaining cutting-edge expertise make you unstoppable?

Forming an Unstoppable Team

During the hiring process, we have a rigorous standard for experience, and place a high value on being an expert or highly capable technician. Some of this comes with on-the-job training, and some of it is a base requirement to join the FIT team.

To find the right mix, we look for particular qualities in job applicants as well as quantifiable data, like certifications. We want people who are humble and eager to learn, because teachability coupled with experience is an unstoppable force.

How Do We Maintain This Momentum?

The typical ramp-up for any company’s new hire is a heavily front-loaded training schedule, which tapers off as they get comfortable with their role and responsibilities. How do we keep an intense focus on maintaining and increasing expertise while balancing the needs of the day-to-day work?

We put a strong emphasis on continuous learning, with semiweekly engineer roundtables and monthly training sessions. In the pre-COVID-19 era, we hosted lunch-and-learns every month or two, inviting partners or engineers to present on particular topics. We leverage our partnerships with vendors to get training and updates on their tools until we know it as well as or better than they do.

We also make extensive use of LinkedIn Learning; our engagement falls in the 75th percentile of companies that use this platform. Our Learning paths are a combination of management-chosen and self-driven, and feature both the videos already offered by the platform as well as how-to and educational videos put together by our own team. It’s no surprise that computer networking and network administration are among our top skills learned, but the most popular programs actually center on communication, emotional intelligence and teamwork!

Our client base covers a range of industries, from healthcare to finance to manufacturing to recreation, and each industry comes with its own language of sorts. To be a true partner and actively contribute towards achieving their business goals, we need to be able to speak the lingo.  So some of our trainings are industry-specific, helping our engineers communicate effectively with our end-users and client contacts.

How Cutting-Edge Expertise Benefits You

Every single minute there are new things to learn. To stop is to stagnate. If you don’t prioritize learning and growth, you’ve basically stopped.

We see so many companies that are using obsolete systems because they ‘get the job done,’ without fully grasping how much time or revenue is wasted on inefficiencies. At FIT, we’re always working to learn what’s new and how to better solve business problems. We love getting to put that drive to work for you—searching out inefficiencies, implementing new solutions, and streamlining your environment until it hums.

Ready to work with a team of cutting-edge experts? Give us a call today at 888-339-5694.

What our clients say.

Excellent5.0 Based on 310 reviews from review us onDavid YocumDavid Yocum ★★★★★ When you take the leap to have an IT company help you manage your network, provide cyber security and work with your team on IT issues, you take a leap of faith...and measure the performance. I have been with FIT Solutions for a few years now and they never fail to deliver. In fact, they have helped us save thousands of dollars with their experienced team. The sign of a great company is when personnel moves in the organization. You lose an IT engineer, or an IT manager and you hold your breath. With FIT Solutions that is not a worry. You can breathe easy knowing they will not only come through, they rise to the next level of support. They come through and ensure their engineers know your business and they provide support to get their new team member up to speed. We recently lost our Account Manager Amy Stuhff when she moved in to her new position as Manager of Account Management. Amy is an excellent leader and her promotion was no doubt a result of her hard work. Not only did she excel in her new position, as Manager of Account Management, she ensured our new account manager had the support needed to continue the GREAT work she did. They put a new account manager on our team and Garrett Taft stepped in with the knowledge we needed to ensure a smooth transition. Garrett quickly grew his knowledge on our organization and helped us move in a great direction. His follow up and communication to our IT Director was beyond stellar performance. FIT Solutions provides amazing IT engineers like Elliot Brothers and Brandon Ward to take care of your network. Their professional work and collaboration is what makes this work for us at Bellus Academy. David Yocum, IT Director.Response from the ownerHi David! Thank you so much for taking the time to review your experience with FIT Solutions. We are pleased to hear that our team has not only met but exceeded your expectations and enabled you to save thousands of dollars in the process. It fills us with pride and encouragement to know that we can come through for our customers when they put faith in us for their IT needs. It is gratifying when our customers recognize the value of the service we provide and choose to work with us. We look forward to seeing what else we can bring to the table for you and your business going forward. Thank you again for choosing FIT Solutions! jose mendozajose mendoza ★★★★★ Fast response and accurate results kudos!! To ITsResponse from the ownerThank you for taking the time to review our services, Jose, it is much appreciated! Gabi IvanovaGabi Ivanova ★★★★★ FIT is the best IT solutions team out there. They are always patient and willing to help with issues as quickly as possible. Josh, Rob, Elliot and Brandon are always there to help us solve our problems as quickly and efficiently as possible.Response from the ownerThank you for your kind words about our team, Gabi! We understand how important quick resolution is to you and we are grateful to have the opportunity to work with you and bring solutions. Our team takes pride in being patient and providing an incomparable level of technical support and customer service. Providing top-notch services is our mission here at FIT Solutions - Managed IT & Cybersecurity, and we're thrilled that Josh, Rob, Elliot, and Brandon have contributed positively to your experience. Heather LoganHeather Logan ★★★★★ Grace is the best! She helped me with everything I needed.Response from the ownerThank you for your kind words and for choosing FIT Solutions, Heather! We are thrilled to hear that Grace was able to help you with all your needs. She is truly dedicated to providing top-notch customer service and we are so glad you had a positive experience. We'll make sure to pass along your kind words to Grace and her team! Our goal is always provide the best customer satisfaction possible - it's good to know we're on the right track! Carole CirilosCarole Cirilos ★★★★☆ Grace (Reyes) was in my facility, she found the problem on my printer connection which is also the concern of other departments. She was patient as she worked on my desktop and printer and gave a temporary solution which we could work for now.Response from the ownerThank you for sharing your feedback on working with Grace Reyes, Carole! We are aware that she is an outstanding support member of the FIT Solutions team and greatly appreciate her attention to detail and commitment to finding a resolution. Pao AquiPao Aqui ★★★★★ We’ve had the pleasure of working with this amazing team during our transition to PACS in our facility in Arizona. We would like give this commendation especially to IT John Garcia. His customer service skills were impeccable and of course his IT skills. We had so many technical questions and he was very patient and nice and answered all our queries.Response from the ownerThank you so much for your kind words about our team, Pao! We truly appreciate your positive experience with us and we are ecstatic to hear that our IT specialist, John, has demonstrated such outstanding customer service throughout the entire process. Our mission is to give quality technical solutions and a delightful client service experience while doing so. We are delighted that John was patient enough to answer all of your questions and made sure that you were taken care of every step of the way. Charles CooperCharles Cooper ★★★★★ As the Vice President of Membership with SDAR, I am pleased to share my experience with Fit Solutions. We have been a client for just under a year and have had the pleasure of working with Rob Walker, as well as other knowledgeable staff members. Their punctuality is commendable, always calling on time for scheduled appointments and providing a variety of solutions to resolve any issues. Their after-hours service is also exceptional, with prompt callbacks within 60 minutes during emergency situations. I highly recommend Fit Solutions for their speed and care in handling IT needs.Response from the ownerThank you for your kind words, Charles! Here at Fit Solutions, we understand that technology can be the heart of an organization's operations, and as such it is our mission to make sure your IT needs are fulfilled with speed and accuracy. We're thrilled that you have had a positive experience working with us and pleased that our team has been able to provide exceptional customer service. We take pride in providing prompt after-hours service and are glad that our efforts have delivered satisfactory results. We look forward to continuing to meet your IT needs in the future. William BennettWilliam Bennett ★★★★★ FIT is a wonderful tool to have to help. They are a great trouble shooter to any computer or printer. Mitch Rings is amazing.Response from the ownerThank you William for taking the time to review your experience with FIT Solutions. We are so happy to hear that you have had positive experiences utilizing our troubleshooting services and find Mitch Rings to be an exemplary asset of the team. Here at FIT, we strive to provide excellent customer service and it's great to receive feedback that acknowledges our successes in this area. Cheri WashingtonCheri Washington ★★★★★ I absolutely love the service provided to our company by tech Shawn Palmer. He is kind and very knowledgeable about all our IT issues. I highly recommend him and his services.Response from the ownerThank you for your kind words about Shawn, Cheri! It's wonderful to hear that you're so pleased with the service he provides. At FIT Solutions we take great pride in our team and strive to serve each and every customer with knowledge and kindness — it sounds like Shawn has done a great job of exemplifying this. rudy murphyrudy murphy ★★★★★ the best!Response from the ownerThank you for your kind review, Rudy! We appreciate you taking the time to write about your experience with our FIT Solutions. We strive to provide the best quality products and services, so it is always rewarding when we hear customers like yourself find that their expectations were exceeded. Please let us know if there is anything else we can do to help you in the future. Marwan DaremMarwan Darem ★★★★★ Natalie and the accounting team were respectful, and efficient when processing my expensesResponse from the ownerThank you for your wonderful review, Marwan. We are so pleased to hear that Natalie and our accounting team provided you with efficient and respectful service. We strive to create a positive experience for everyone who uses FIT Solutions and it is great to hear when we succeed. We appreciate your kind words and thank you for choosing us as your go-to expense processing partner. Douglas RatliffDouglas Ratliff ★★★★★ great workResponse from the ownerThank you for taking the time to review our work, Douglas! We are delighted that you are happy with our service. It's always gratifying for us when we can offer a product that exceeds expectations and meets your needs. Your positive feedback is genuinely appreciated. Steven KingSteven King ★★★★★ For the past few month I've had the pleasure of working with Alexis Caul on a project for one of FIT Solutions customer. There have been some bumps along the way, but we have got through them. I hope to have continued success working along side Alexis and the FIT Solutions team.Response from the ownerThank you for your kind words, Steven! We appreciate you taking the time to share your experience working with our team, and we are happy to know that you had successful results despite any bumps in the road. Andrew GabelAndrew Gabel ★★★★★ Fit Solutions has been an awesome company to work with! Recently, Alexis Caul has been super helpful and responsive as we install a new phone system at our facility.Response from the ownerThank you for the kind words, Andrew! I'm incredibly glad that Alexis has been so helpful during your install process and that you've had a positive experience with FIT Solutions. We greatly value customer satisfaction and feedback, so please don't hesitate to reach out if there is any additional feedback or help needed in the future. Thank you again for choosing us for your business needs and we look forward to providing assistance whenever possible. Cedric SalibaCedric Saliba ★★★★★ Shawn was very professional and was able to solve our issues within a reasonable timeframe!Response from the ownerThanks for your the kind words Cedric! We are so pleased to hear that Shawn was able to help you with your issues. Professionalism is a priority for us at FIT Solutions, and we're glad that you felt our team went above expectations in delivering quality service to you. We value each customer experience and take feedback seriously in order to continue to improve our service. Pamela JC BeckerPamela JC Becker ★★★★★ Excellent Company to work withResponse from the ownerExcellent Company to work with Bruce ReederBruce Reeder ★★★★★ I received excellent support from Mike Ikezoe at FIT Solutions. He was extremely thorough at diagnosing my laptop problem and then resolving the issue in a timely manner. It was a pleasure to work with such a knowledgeable and concientious IT professional.Response from the ownerWe're so glad we were able to help you out, Bruce! Helping businesses keep their operations going with remote work is a huge priority for us. am arrioam arrio ★★★★★ Hard working, talented staff. Project implementation went very smoothly!Response from the ownerThank you for your kind words, am arrio. We are delighted to hear that you had a seamless project implementation with our hard-working and talented staff. At FIT Solutions, we strive to exceed our customers’ expectations and make sure their projects are successful. Brad HeapBrad Heap ★★★★★ Sepi has been such a wonderful support for our facility. It does not matter the task or issue, she is on it! She is also very accessible when not in our facility. I feel comfortable working through different IT problems with her over the phone. She deserves a lot of praise!Response from the ownerThank you for taking the time to review FIT Solutions, Brad! We are thrilled that you regard Sepi with such high praise—she definitely deserves it! We strive to provide all our clients with excellent service and support, so it's great to hear that Sepi was successful in doing that. It warms our heart for you to recognize her accessibility over the phone as well. richardrichard ★★★★★ My request was complete before I asked it - support doesn't get much better! Thank you !!Response from the ownerThank you so much, Richard! We're delighted to hear that the FIT Solutions team was able to provide such exceptional service. Our customers are the center of what we do and we strive to deliver fast and friendly help with every request. We value your feedback and appreciate your business. If there is anything else we can do for you, please don't hesitate to contact us again. Christina FusonChristina Fuson ★★★★★ I had the pleasure of working with Grace at FIT Solutions. Not only did she quickly work to resolve the ticket, once I determined that we had other issues after implementation, she jumped back on with me and helped combat those issues as well. She made sure that I was happy with the resolution and that I was back up and running quickly and efficiently. I was very happy!Response from the ownerThank you for your kind words, Christina! It's so wonderful to hear that Grace provided such helpful service. At FIT Solutions, we strive to give our customers the best user experience possible by offering outstanding customer service and reliable solutions. We are very proud of our team and their commitment to fully understanding our client's needs in order to provide tailored solutions. Mike LedouxMike Ledoux ★★★★★ I worked with several people, all 5 star! Collins, Shawn, Josie, John, Evan, Michael, Eric and Ephraim. These guys created URGENCY and I was able to get my technicians in the field because of it! THANK YOU! MUCH APPRECIATED!Response from the ownerThank you for your review, Mike! We appreciate your kind words and are very happy to know that the service provided by our team at FIT Solutions was of a high quality. Jason OliverJason Oliver ★★★★★ I work with Alexis at FitITSolutions she is very responsive and active in helping my business be successful. Shes a great communicator and look forward to working more with FitITsolutions.Response from the ownerThank you for the warm review of FIT Solutions, Jason! We are enthusiastic about Alexis' ability to assist you in furthering the success of your business. Your feedback is appreciated and we are delighted to know that you are looking forward to working more with us. Alex PitraAlex Pitra ★★★★★ Alexis Caul has been wonderful to work with! She's very communicative, has a wealth of knowledge, and her diligent attention to detail has made the process of working on projects seamless!Response from the ownerThanks for sharing your positive experience with us, Alex! We are so pleased to know that you had the chance to work with Alexis Caul and it sounds like she provided a service that was not only knowledgeable and effective, but seamless too. We take immense pride in delivering excellent customer service so this feedback is invaluable! We will make sure to pass on your kind words directly to Alexis as well. Thank you for choosing FIT Solutions to help with your projects! Jessica YangJessica Yang ★★★★★ Grace R. is extremely pleasant to work with. She is efficient and responsive when you need help.Jerry is also super great at troubleshooting any IT issues that may arise in a prompt and efficient manner.Response from the ownerThank you for the kind words, Jessica! We are thrilled to hear that you had a positive experience with Grace and Jerry. We strive to provide a great customer service experience through prompt and efficient communication and guidance and we are so glad that was clear in your interactions with them. We are grateful for your business, valued feedback, and ongoing support. Thank you! Shane ArcherShane Archer ★★★★★ Shawn is the best! Always gets the job doneResponse from the ownerThank you for taking the time to leave this wonderful review of Shawn at FIT Solutions, Shane! It's feedback like yours that encourages us to continue delivering the best service possible. We are so proud to have a stellar team member like Shawn and it's fantastic that you noticed it. Roel CastroRoel Castro ★★★★★ Response from the ownerThank you so much for your kind words, Roel! We are so pleased to know that FIT Solutions exceeded your expectations and that you gave us a five-star rating. Our team works hard each day to ensure our customers have the best experience possible and it means a lot to us when customers like you take the time to leave such positive feedback. Kalena BlatterKalena Blatter ★★★★★ I've been working with Alexis Caul at FIT Solutions, and she has been awesome! Very knowledgeable of the products and extremely personable.Response from the ownerThank you for your review, Kalena. We're proud to hear that Alexis' customer service and product knowledge met your standards. Andrea ArellanoAndrea Arellano ★★★★☆ FIT solutions has been so helpful with my requests. They are always patient and kind! So thankful for their supportResponse from the ownerThanks so much, Andrea, we love working with you! Is there anything we could be doing better to earn that 5th star? Tessa DannaTessa Danna ★★★★★ Great team to work with! Highly recommend!Response from the ownerThank you for the kind words Tessa, we appreciate you taking the time to leave a review. We strive to create a personalized experience tailored for our clients' individual needs. It's great to hear that our team exceeded your expectations and we're glad you had a positive experience with us. If there is anything else we can do to assist in your future endeavors, please don't hesitate to reach out. Thank you again and have a fantastic day! Leatrice EcholsLeatrice Echols ★★★★★ I can’t say more incredible things about Josh Locum. Josh took the time to understand SDAR's specific needs and provided exceptional customer service.Response from the ownerThank you so much for your kind words, Leatrice! Josh is a highly valued member of our team here at FIT Solutions and we are delighted to hear that he was able to provide such excellent customer service. We take great pride in understanding each of our customer's specific needs and resolving any issues they may experience as best as we can. It’s incredibly rewarding to hear that our hard work and dedication has paid off. We hope you have a wonderful day! DeShawn RobersonDeShawn Roberson ★★★★★ Grace has been simply FANTASTIC at assisting me with my needs while getting situated in the new position! She was able to meet every expectation and even went above and beyond to ensure that I was comfortable in ensuring that I could accomplish the tasks of my job in an unproblematic way. I truly appreciate her!Response from the ownerThank you for your kind statements about Grace, DeShawn. We are delighted to hear that she was able to support you in making a smooth transition into the position here at FIT Solutions. Our employees are truly our greatest asset and it is so rewarding to receive positive feedback from our customers regarding their experience with them. We thank Grace for her hard work and dedication to helping our customers thrive! Laura MartellaLaura Martella ★★★★★ Joshua Slocum does a great job in responding to technical related issues here at SDAR. We appreciate his efforts. Thank you.Response from the ownerThank you for your kind words, Laura! We are so pleased to hear that Joshua was able to help out with your technical issues. At FIT Solutions, we pride ourselves on providing the highest level of customer service and support. We're happy that Joshua and our entire team were able to meet and exceed your expectations. Please don't hesitate to reach out again if there anything else we can do for you in the future. Hrag BekerianHrag Bekerian ★★★★★ Thank you Shawn Palmer for your assistance!Response from the ownerThank you for your kind words, Hrag! We are thrilled to hear that Shawn was able to assist you during your visit with us at FIT Solutions. Our team strives to provide outstanding customer service and help our visitors every step of the way. We are so pleased that he was able to make your experience exceptional. Tara KuhneTara Kuhne ★★★★★ The technicians were awesome! Ask for Collins or Ian. They were very patient when trying to help fix my printer/scanner that others had not been able to fix for 2 months. I would definitely recommend them!Response from the ownerThank you for sharing your positive experience with FIT Solutions, Tara! We're delighted to hear that our technicians - Collins and Ian - were able to resolve your issue quickly. We strive to provide the best support possible and it's encouraging to learn we have met that goal with you. Our outstanding customer service is something we take a lot of pride in and it is great to know that you experienced that first hand. Stacey PernalStacey Pernal ★★★★★ Hackers took control of a few employees' email addresses and were trying to get payment from our contacts. Josh stepped in and got our network secured and shut down the hackers. Thanks to Josh for helping to save us from what could have become something much more serious. You're the best.Response from the ownerThank you for your kind words, Stacey. We are pleased to hear that Josh was able to help secure your network and protect it from further damage. At FIT Solutions, our top priority is always the security of our clients. We strive to provide fast, efficient support in any situation. As part of this service, we offer plenty of resources to help you manage online security risk as well as guidance and advice on what steps to take if you encounter a malicious threat or breach. Andrew StephensonAndrew Stephenson ★★★★★ I’ve been working with FIT for over 3 years and they’ve always been super helpful in helping us resolve any issues or taking care of our IT needs! Shawn Palmer has always been a great partner to us.Response from the ownerThank you for your positive review, Andrew! We are so glad you have been satisfied with FIT Solutions for the past three years. We're proud to call you a partner and specifically want to acknowledge Shawn Palmer's stellar service: thank you for pointing that out. We hope our support has allowed your business to run smoother and more efficiently than ever and look forward to continuing to help in any way we can. Araceli RodriguezAraceli Rodriguez ★★★★★ We love having Shawn come by! He always makes sure to check in with all of us while he is here and gets what we need done.Response from the ownerThank you for your review, Araceli! We're so glad to hear you enjoy having Shawn come by. Customer service is at the heart of our company, and it's important to us that we are providing a positive experience for all of our customers. We understand the value of trust and ongoing communication, so we are glad that Shawn has been able to provide that for you. Thank you for giving us the opportunity to serve you - we look forward to continued work with you in the future! Celia RuvalcabaCelia Ruvalcaba ★★★★★ Shawn is very nice and very professionalResponse from the ownerThank you for your kind words about Shawn, Celia! We agree that our team member is professional and customer-focused. We are delighted to learn that you had a pleasant experience with us. At FIT Solutions we strive to provide customers with the best service possible and feedback like yours helps us stay focused on providing our customers an excellent experience. Thank you again for your support. Cheryl MotleyCheryl Motley ★★★★★ Shawn has always been a great help with all of my IT issues. Couldn’t be any happier with his service.Response from the ownerCheryl, thank you for taking the time to provide us with your feedback. It is our pleasure to have Shawn serve your IT needs consistently and we appreciate him doing so in a great manner. We always strive to make customer service our top priority here at FIT Solutions and thank you for being a part of that experience! We look forward to working with you in the future. Martha HardwickMartha Hardwick ★★★★★ IT Engineer Shawn is always on point when he comes by. Makes sure we see always good to goResponse from the ownerThank YOU, Martha! Daniel DriggsDaniel Driggs ★★★★★ I’ve been working with FIT solutions for the past year and have been very impressed. They are professional, provide great customer service, and find solutions to my IT issues. Shawn Palmer is our direct rep for my facility and does an excellent job. I’d recommend FIT solutions for your IT needs.Response from the ownerThank you for your kind words, Daniel! We are very pleased to hear that FIT Solutions has been able to meet all of your IT needs. Our team at FIT Solutions is committed to providing customers with exceptional customer service and superior technical support. Semi HalaliloSemi Halalilo ★★★★★ Shawn P is a great technician to work with. He is very knowledgeable and efficient. He always takes care of our IT problems fast and he is very kind. Great costumer service.Response from the ownerThank you for your positive review of Shawn, Semi! We're pleased to hear that Shawn provided excellent customer service and was able to quickly address your IT needs. Our goal is always to ensure our customers are well taken care of and we are delighted to hear Shawn achieved this. Tracey KatieTracey Katie ★☆☆☆☆ Carrie LancasterCarrie Lancaster ★★★★★ F.I.T. has a carefully crafted structure of care for their clients. They have a Cybersecurity/SOC team that compliments their IT Engineers, with strong communication being the successful key between the two entities. F.I.T. Engineers are patient, understanding, and willing to go the extra mile to care for our users and network. Huge shout out to our Account Managers: Mathew Harris and Tracey Herrera for always being available and willing to take our calls when there is an urgent need. Also, I would like to thank Joshua Slocum, Erick Pineda, David Hunter, Elliot Brothers, Collins Huish, Ian Chechet and Nicholas Inverno for their positive can-do attitudes and quality work product. I would also like to give a shout out to Joshua Curry for his quick response to a security-related question. He was very knowledgeable!Response from the ownerWe are delighted to hear about your positive experiences with F.I.T. Solutions, Carrie! Thank you for mentioning our Cybersecurity and IT Engineers, Account Managers, and other members of our team for their excellent customer service and quality work product. We take great pride in hiring talented staff who are committed to providing the highest level of care for our clients. Angel ArmijoAngel Armijo ★★★★★ FIT Solutions is wonderful to partner with! They really live up to the "solutions" part of their name! Not only are they always on top of basic tickets, they consult with us to figure out what works best for our company and help us maximize our time.A special shout out to David Hunter who is collaborative, fantastic at problem solving, and highly skilled in documenting workflows.Response from the ownerAngel, thank you for taking the time to give us a review! We are thrilled that you have found FIT Solutions to be such an excellent partner. We take pride in offering top-notch consulting services that provide our customers with tailor-made solutions for their problems and objectives. David YocumDavid Yocum ★★★★★ I cannot say enough about the FIT Solutions team. In the fast pace of our business I needed a first class team that understood our needs and our structure of my team wearing multiple hats in our day-to-day operation.Their support of our network and vision for improving our hardware to increase productivity at a cost we can afford has been a HUGE win for me as an IT Director. They are quick to respond day and night and that alone is "A" in my book for customer service. BUT, they go above and beyond supporting our network.Their quarterly meetings to review our systems and security are the most well planned out meetings I have experienced in network support. They plan and they execute in addition to their support of my team when an IT issue arises.Recently we had some new requirements for our cyber security that made me pause with some concern for how we would meet these changes. Not only did they organize a meeting to review our new regulations, they came to the meeting with solutions that quickly eased my mind and ensured me with GREAT confidence that we would be successful with our compliance.Our account leader not only organizes our meetings and oversees our accounts, she is beyond attentive to our ongoing needs and prepares meetings that are well thought out and planned for success. Thanks to Amy Stuhff - Our Senior Manager of Client Operations. She's the best of the best.Engineer support is handled by well trained and experienced professionals. I give a special thanks to those I work with daily. Elliot Brothers and Brandon Ward are two of the best Engineers I have worked with and their knowledge of our system provides for quick solutions to issues when they arise. Their focus on preventing issues is even more appreciated as they have greatly reduced our work tickets by planning preventive measures that can only be achieved by taking the time to understood our business at a very focused vision.Cyber security is a HUGE responsibility when you are dealing with client information and personal data. I can safely say I sleep well at night knowing the team of Stormy Seliquini - Director of Information Security, Rudy Villalona - SOC Manager and Nicholas Inverno - Cyber Security Engineer are on our team overseeing these needs and executing at the highest level of data protection with a designed plan for staff training that puts our staff on the front line of data protection, keeping them informed of the latest threats and defense so we can prevent loss of client data.Response from the ownerThank you so much for your review, David. We are delighted that our team was able to make such a positive difference with the speed and support you received. Providing excellent customer service is our highest priority, and it's wonderful to hear we've met your expectations in this area! Jason PapeleraJason Papelera ★★★★★ One of the best MSP's to work with! They offer a variety of solutions that cater to SMB budget and needs. I would definitely recommend to any business who is in need of networking service with quality customer support!Response from the ownerThank you, Jason, for your kind words and 5-star review! We are so pleased to know you had such a great experience working with our team here at FIT Solutions. Being able to provide quality customer support is incredibly important to us as an MSP and we are glad that was one of the features that made this experience special. We look forward to continuing to work with you and be of service in the future. Thanks again for your review! Christie Sto DomingoChristie Sto Domingo ★★★★★ Loved working with Elliot Brothers!!! He is so amazing and attentive and got all my stuff completed in a timely manner to ensure I was still able to be functional at work! He has helped me a couple of times and was able to have my company give me a new desktop computer. Thank you for that Elliot for installing everything and it was smooth!!! Can't wait to work with you again!Response from the ownerChristie, thank you for taking the time to provide feedback on your experience with Elliot from FIT Solutions. It’s inspiring to hear how helpful he was in getting your computer set up and helping make sure that everything was functioning properly! We are dedicated to making our onboarding process as seamless as possible so we’re delighted that this team worked diligently to give you a hassle free setup. Rachael BondRachael Bond ★★★★★ Josh Slocum is the bees knees, the cat's pajamas, seriously I don't know how I'd get through my day without him. Josh has become completely indispensable, as has the rest of our FitSolutions team. There has never been an issue Josh couldn't fix, and in a timely manner even.If you're looking for IT support, and/or cybersecurity, you absolutely cannot do any better than FitSolutions. 10/10 would recommend.Response from the ownerThank you, Rachael, for taking the time to review your experience with FIT Solutions. We appreciate your kind recommendation! We are incredibly proud of our IT team and so pleased to hear they have been able to deliver an exceptional level of service to meet your needs. js_loader

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